Sportsman’s Cove Lodge — Privacy Policy & SMS Terms and Conditions

Last updated: Oct 12, 2026

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Introduction

Sportsman’s Cove Lodge ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website sportsmanscovelodge.com, online forms, phone calls, and text messages, how we use it, and when we share it. By using our website or services, you agree to the practices described here.

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Information We Collect

We collect information you provide directly and some information collected automatically.

• Contact information: name, email address, mailing address, and mobile phone number.

• Reservation and inquiry details: dates of stay, number of guests, preferences, and messages you send us.

• SMS consent records: your mobile opt-in, the date and time of consent, and the form or method used.

• Payment information: processed by our secure payment provider; we do not store full card numbers.

• Technical information: IP address, browser type, device information, and pages visited, collected through cookies and similar tools.

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How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with you by phone, email, or text message.

• Process and manage reservations, bookings, and payments.

• Send SMS messages you have consented to receive.

• Provide customer support.

• Improve our website, services, and guest experience.

• Comply with legal obligations and protect against fraud.

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Information Sharing

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We do not sell or rent your personal information. We share information only in these limited cases:

• Service providers: vendors who help us operate our business (such as our phone and messaging provider, payment processor, and website host). They may use your information only to perform services for us, and this never includes sharing SMS opt-in data or phone numbers for marketing.

• Legal requirements: when required by law, subpoena, or to protect our rights, property, or safety, or that of others.

• Business transfers: in connection with a sale or merger of our business, subject to this Privacy Policy.

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Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure. We keep personal information only as long as needed for the purposes above or as required by law.

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Your Choices

• You may opt out of SMS messages at any time by replying STOP.

• You may unsubscribe from emails using the link in any email.

• You may request access to, correction of, or deletion of your personal information by contacting us.

• You can set your browser to refuse cookies, though some site features may not work.

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Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

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Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new "Last updated" date.

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Contact Us

Sportsman’s Cove Lodge

PO Box 577, Colorado Springs, CO 80901

Phone: 907-931-9930

Email: Fish@SportsmansCoveLodge.com

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SMS Terms and Conditions

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1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

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2. Types of SMS Communications

If you have consented to receive text messages from Sportsman’s Cove Lodge, you may receive messages for the following purposes:

• Conversational purposes, such as replies to your inquiries and questions about your reservation.

Example: "Hello, this is Sportsman’s Cove Lodge following up on your inquiry about your upcoming stay. Reply STOP to opt out of SMS messaging from Sportsman’s Cove Lodge."

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3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 5-7 SMS messages per week related to conversational purposes.

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4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Sportsman’s Cove Lodge in the following way:

• By submitting an online form on our website and checking the SMS consent box.

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6. Opt-Out Method

You can opt out of receiving SMS messages at any time. Simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at 907-931-9930 or Fish@SportsmansCoveLodge.com to request removal from our messaging list.

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7. Help

If you are experiencing any issues, reply with the keyword HELP. You can also get help directly from us at 907-931-9930 or sportsmanscovelodge.com/about-us.

Additional options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. SMS consent is not a condition of any purchase or reservation.

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8. Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

• Message frequency may vary.

• Carriers are not liable for delayed or undelivered messages.